faq

1.What kind of customer service do you provide?

Our team is available online 24/7 to answer your questions. You are also welcome to visit our factory at any time.

2. How can I get a detailed quotation, and what is your minimum order quantity?

Please contact us with your product specifications and required quantity to receive a detailed quotation. Our minimum order quantity is 3–5 tons.

3. What shipping methods do you offer?

We offer shipping by sea, land, and air to meet your delivery needs.

4. Do you provide samples?

Yes, we provide free samples to our clients and usually cover the sample shipping costs as well. Please feel free to contact us to request a sample.

5. What is the delivery time?

Delivery time depends on the order quantity. Delivery to the nearest port in China usually takes 7–15 days after we receive your deposit.

6. Do you offer customization services?

Yes, our advanced equipment and highly trained workers enable us to manufacture products tailored to your specific requirements. Please feel free to discuss your customization needs with us.

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